
Through exposure to a commonly used property management accounting software system, students develop skills in accounts payable, accounts receivable, monthly operating statements, year-to-date statements and year-end statements. They also learn the basics of reading financial statements for rental properties, as well as what accounting reports are required by a typical property management contract and how to interpret them.

Though the tools and techniques may change, the role of the administrative assistant remains a valuable asset in all types of organizations. Students construct an introductory awareness of the roles and responsibilities of administrative assistants. They also develop the skills used in a business office environment including office organization and layout; ergonomics; time, work, and resource management; visual and electronic records management; as well as telecommunication techniques, services, and equipment. Practical assignments and case studies examine both the organization and the dissemination of oral and written communications. Students describe and draw together their newly developed knowledge, skills and attitudes in a professional resume.

An in depth looks at the marketing communication mix elements and how they are integrated as part of the overall marketing mix is provided. The role of print, broadcast and outdoor advertising, as well as sales promotion are examined from both a traditional and interactive/new media perspective. Through practical applications, students learn to develop the skills needed to plan and manage a comprehensive integrated marketing communications plan, which includes appropriate objectives and competitive creative strategies addressing positioning concepts and unique selling propositions. The course is both conceptual and application-based with an emphasis on the latter.

This course is designed to identify the many types of anger and how to manage and/or modify it. Students identify their specific anger triggers and how their anger evolved. Personality and behavior influences are examined before moving onto comprehensive anger management strategies proven to be highly successful.

Students apply the theory of sound marketing research to understand its importance in the managerial decision making process in today's competitive marketplace. They apply current techniques to collect, input and analyze data relating to specific business marketing challenges. Working in teams, students develop and execute a full research study for industry. This study involves specific delineation of problems, design of a research proposal along with collection of secondary and primary data. Teams create and implement a quantitative research effort using a survey they design. Teams complete the term by interpreting their study's findings and presenting the results for management action.

Students explore the principles and methods used by archivists, record and information managers in organizing their collections for better access and retrieval.

Students are provided with an overview of the processes involved in assessment and evaluation. A variety of types of evaluation is utilized in order to understand and meet the needs of learners and stakeholders. Students are encouraged to evaluate their own practice as a teacher or trainer in their environment.

All areas of business continuity and disaster recovery are covered. Students learn the concepts, principles, terminologies and available solutions in this subject area. This course follows DRII the Institute for Continuity Management model.

Students integrate and apply business principles and functions through the development of a business plan. With the practical application of working in teams, they develop tangible skills for the workplace.
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